Tackling Financial Service Industry Challenges at Full Speed

Tackling Financial Service Industry Challenges at Full Speed

Start-ups in the MassChallenge Fintech 2020 cohort have been a-movin’. Progress made in just three months includes pilot projects, proofs of concepts, and revenue acceleration.

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Bank App Customers Worry About Self-Inflicted ‘Fat Finger Error’

Bank App Customers Worry About Self-Inflicted ‘Fat Finger Error’

What are the safeguards when Susie is standing in her kitchen attempting to transfer money between accounts using her bank’s mobile app?

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Fintechs Stepping Up to Respond to COVID-19

Fintechs Stepping Up to Respond to COVID-19

During this time of uncertainty and change, fintechs are responding in inspiring and innovative ways.

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The Power of Fintechs

The Power of Fintechs

Understandably, headlines this week were basically 100% coronavirus, 100% of the time. The bad — even devastating — news is clear, and there’s no shortage of it. The eternal optimist in us wanted to come out of this week with a few glasses that looked half full.

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Citizens Bank Taps Employees and Fintechs in Its Drive for Innovation

Citizens Bank Taps Employees and Fintechs in Its Drive for Innovation

From an internal competition for innovative solutions to being a founding member of MassChallenge Fintech, Citizens Bank is looking to embrace change. Lamont Young, Executive Vice President and Head of Digital and Experience Design, shares how the bank looks for ways to improve the customer experience, reduce costs, and make paper processes digital.

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Supporting Human Wealth Managers in a Digital Age

Supporting Human Wealth Managers in a Digital Age

What’s the future of human wealth managers in an age of passive investing, ETFs, and robo advisors? Joe Mrak, global head of wealth management at Refinitiv, says data and analytics will allow the next generation of tech-savvy wealth managers to add value and remain relevant.

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Eastern Bank Shows It’s Not a Newbie in Fintech Innovation

Eastern Bank Shows It’s Not a Newbie in Fintech Innovation

While it may be more than 200 years old, Eastern Bank is not a newcomer to innovation. Chair and CEO Bob Rivers and head of Eastern Labs Ashley Nagle Eknaian discuss its innovation labs — the first spun off an award-winning small business lending program, and the second lab combines internal innovation with partnerships in a portfolio approach to new developments.

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R.I.P. Wall Street Robo-Advisors

R.I.P. Wall Street Robo-Advisors

News of the robo-advisor’s death may be premature. But they’ll soon be under the same pressure to outperform the market as the humans they’re replacing.

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Using Fintech to Empower People to Choose How to Live as They Age

Using Fintech to Empower People to Choose How to Live as They Age

AARP is concerned about the financial well-being of people as they age, but that goes beyond Social Security and Medicare to include fintech and healthtech. Senior Vice President of Innovation and Product Development Andy Miller shares how AARP partners with start-ups and also develops products internally.

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